Da Nang, Vietnam – SmartDev, a dynamic and innovative software development company based in Da Nang and part of a prestigious Swiss group – Verysell Group, today announced the launch of its new Applications Management Services (AMS). This strategic expansion of its service portfolio positions SmartDev at the forefront of software development and management, offering comprehensive solutions that cater to the evolving needs of businesses worldwide. 

The new AMS offering by SmartDev is a testament to the company’s commitment to excellence and its dedication to providing state-of-the-art services. Designed to meet the highest standards, the AMS ensures efficient, scalable, and seamless management of applications for businesses of all sizes. 

“Our Applications Management Services represents an important expansion of our group portfolio,” said Alistair Copeland, CEO of SmartDev. “It is tailored to empower our clients with robust, secure, and efficient application management solutions, enabling them to focus on their core business activities while we handle the complexities of application management.” 

DALL·E 2024 01 24 12.41.29 The image represents Applications Management Service. It features a modern sleek control panel with various screens displaying graphs code and ap

Innovative Service Designed for Modern Business Needs

The new AMS by SmartDev is an off-shored solution that focuses on either the management of custom-built software developed by SmartDev or software which has been taken under its management. This service is not just another addition to the portfolio but a strategic enhancement, reinforcing SmartDev’s commitment to providing comprehensive and adaptable solutions to its clients. 

Client-Centric Approach

What sets the AMS apart is its client-centric approach. Unlike traditional models based on headcount, SmartDev’s AMS is service-oriented, focusing on contracted client outcomes such as availability, reliability, performance, and service restoration times. This approach ensures that the services are aligned with clients’ specific business needs and objectives, for a known monthly price, offering a more personalized and effective solution. 

Comprehensive Service Offerings

The Our AMS encompasses a wide range of services, including incident management, problem management, change management, and much more, all underpinned by a robust governance framework. The service ensures the efficient integration of SmartDev’s processes with those of its clients, enhancing overall service delivery. Additionally, the our AMS includes support for client service the transition of third party developed applications, ensuring a smooth and effective integration of SmartDev’s services into our clients’ operations. 

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Key Features and Benefits

  • Comprehensive Application Management: From maintenance to performance monitoring, SmartDev’s AMS covers every aspect of application management all underpinned using a blend of Agile and ITIL methodologies. 
  • Customized Solutions: Tailored to meet the unique needs of each business, ensuring a perfect fit for any operational model. 
  • Guaranteed Service Levels: Providing Clients with business confidence 
  • Enhanced Operational Efficiency: By taking over the management of applications, SmartDev’s AMS allows businesses to focus on their core operations while ensuring that their software applications are managed efficiently and effectively. 
  • Cost-Effective Solutions: The service delivers a fixed price against guaranteed service levels delivering cost-effective solutions that reduce the total cost of ownership for clients and whilst providing them with a competitive edge. 
  • Scalability and Flexibility: With the ability to scale up or down based on client needs, the our AMS offers unparalleled flexibility, making it suitable for businesses of all sizes. 
  • Expertise and Quality Assurance: Leveraging SmartDev’s extensive experience in software development and management, clients can expect high-quality service delivery aligned with industry best practices. 

Commitment to Security and Compliance

SmartDev’s ISO/IEC 27001 Certification provides instant recognition that SmartDev is totally committed to IT Security. Recognizing the importance of IT security, SmartDev ensures that its AMS adheres to stringent security protocols and complies with relevant regulations such as GDPR for EU clients. The service also integrates client-specific security policies, ensuring a secure and compliant operating environment. 

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Future-Ready Service

SmartDev’s AMS is not just a service for today but a future-ready solution designed to improve and adapt with changing technology and business landscapes.

Early Success and Client Adoption

The introduction of the AMS has already garnered positive responses from the market, with early adopters praising its effectiveness and impact. SmartDev is committed to refining and enhancing the service based on client feedback and market trends. 

Explore the power of SmartDev’s Application Management Services and witness a new era of streamlined and optimized application management. Our team is ready to elevate your business now! Contact us today for a consultation, and let’s pave the way to unparalleled efficiency and success together!

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Linh Chu Dieu

Linh, a valuable member of our marketing team, joined SmartDev in July 2023. With a rich background working for several multinational companies such as MBBank, KMS Technology, and Starcom, she brings a wealth of experience to our team. Linh is not only passionate about digital transformation but also eager to share her knowledge with those who share a similar interest in technology. Her enthusiasm and expertise make her an integral part of our team at SmartDev.

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