Truc L.
QA Manager
Skills
Based testing (Black box testing, Grey box testing…)
Test cases design techniques

Boundary Analysis, Constraint Analysis, and Condition Combination.

Automation Testing Tools

Test Architect, Selenium

Automation Testing Framework

Cucumber, UI Automation

Third party tools

PerfectoMobile, Firebase, Zendesk, Segment, Fabric (crashlistic tracking…)

Defect tracking systems

Defect tracking systems

Programming Languages

C#, C++, JAVA and ASP.NET

Operating Systems

Windows OS, Mac OS

Databases

Microsoft SQL, and Dbearver

  • 8+ years of experience in software testing, including educational and other games, websites, education software, warranty subscriptions, and health care fluency. Experienced with all kinds of systems, including Windows, Mac OS, mobile devices and browser applications.
  • Fluency in designing test cases, executing test cases and bug writing, exploratory testing and test result reporting.
  • 2 years’ experience working on automated testing.
  • Have led 3-10 testers on sub-projects.
  • Have developed internal skills regarding manual testing and can interview new employees for the company. 
Latest Projects
QA Manager
SmartDev LLCMay 2021 – Present
  • Design, develop and execute automation scripts using open-source tools.
  • Identify, record, thoroughly document, and track bugs. 
  • Perform thorough regression testing when bugs are resolved.
ERT Project – QA Lead
KMS Technology Da NangJan 2020 – May 2021

Techniques used: Functional Testing, Regression Testing, Estimation, UI testing

Responsibilities:

  • Managed a team with 7 members working on manual testing Create Test Case for new functions, estimate time to test Communication with dev, BA, PM directly 
  • Tested and evaluated the build before releasing to product.
QA Supervisor
LogiGearJan 2018 – Jan 2020

SquareTrade project 

Project Techniques used: Smoke Testing, Functional Testing, Automation Testing, Regression testing

Position and Responsibilities: 

  • Managed a team with 3 members working on both Manual and Automation Testing
  • Created test cases for new functions, estimated testing time.
  • Communicated with the client (PO) directly. 
  • Tested and evaluated the build before releasing to product.
  • Worked directly with devs from Pakistan. 
  • Learned and transferred new techniques for new members. 
  • Reported and solved problems.
  • Started automated testing demo for client with UI automation framework, then changed to Cucumber. 
Manual Test Engineer
Flexible ProjectsJun 2017 – Jan 2018

W2O ( June 2017 – Jan 2018 )

Project Overview: Estimating time/billable for testing some websites, running exploration testing and both spot/full testing after that. 

Project Size: 2-5 

Project techniques used: Black-box testing, Grey-box testing. 

Position and Responsibilities:

  • Estimate time/billable hours for testing the website. 
  • Running exploration testing on desktop/mobile platforms. 

LEAPFROG EVERYWHERE ( May 2016 – December 2016 )

Project Overview: Working with Ecommerce process on website, mobile/tablet devices; testing in the database and web service

Project Size: 8-10 

Project techniques used: Black-box testing, Grey-box testing, and Web Services testing, database testing 

Position and Responsibilities

  • Worked as a Core tester, managed some sub-projects of ~5-10 members. 
  • Worked directly with the client through email and IM. 
  • Created test cases based on requirements/documents. 
  • Assigned tasks for other members; followed up on their performance every day. 
  • Covered and summarized tasks for a daily client report.
  • Analyzed assignments/test requirements. 
  • Key Achievements: 
  • Sub-project Leader 
  • Demonstrated ability to manage a sub-project and became more confident to communicate with the client. 
  • Led a sub-project to consistently meet deadlines and successfully deliver the output.
  • Connected team members together. 
  • Planned testing strategies.
  • Contacted with client to manage time/tasks and billable hours. 

LEAPFROG SYSTEMS ( October 2012 – Present )

Project Overview: This project was in charge of testing LeapFrog Connect application, App Center, lug-in installation and validation, device connectivity, device management, and content management. The project also involved one automation team to develop the web services and tools to support testing.

Project Size: 30 

Project techniques used: Black-box testing, Grey-box testing, and Web Services testing.

Position and Responsibilities

  • Worked as a Core tester, managed some sub-projects of ~5 members. 
  • Worked directly with client through email and IM. 
  • Assigned tasks for other members; followed up on their performance every day. 
  • Covered and summarized tasks for a daily client report. 
  • Analyzed assignments/test requirements. 

Key Achievements

  • Demonstrated ability to manage a sub-project and became more confident to communicate with the client. 
  • Led a sub-project to consistently meet deadlines and successfully deliver the output. 

LEAPFROG GAMING ( December 2013 – May 2014 )

Project Overview: Manual testing of an education game from Alpha to Gold Master build, find bugs from requirement document and devices.

Project size: 50-70 

Project techniques used: Black-box testing, Grey-box testing, 

Position and Responsibilities: Test Engineer

  • Executed game testing on devices. 
  • Followed and finished tasks from core/lead. 
  • Executed test cases, analyzed documents, and performed exploratory testing.
  • Found bugs in the game and documented them. 

Key Achievements

⦁ Gained deep knowledge in manual testing.

PEARSON ( April 2012 – October 2012 )

Project Overview: Manual testing on educational disks and websites on desktop/mobile (iOS, Android) within the many fields, including healthcare, technology, and finance. Audience was everyone, from children, to teachers and engineers. 

Project Size: 10 

Project techniques used: Black-box testing, Grey-box testing

Position and Responsibilities: Test Engineer 

  • Worked as a key member in the project. 
  • Executed manual tests exploratory testing.

Key Achievements

  • Developed good testing skills for television, CDs, and DVDs. 
  • Gained deep knowledge in manual testing (especially analyzing and executing test plans). 

ROSETTA ( April 2012 – October 2012 )

Project Overview: Manual testing for a number of ecommerce websites on desktop and mobile devices (iOS, Android) 

Project Size: 10 

Project techniques used: Black-box testing, Grey-box testing 

Position and Responsibilities: Test Engineer

  • Worked as a key member in the project. 
  • Executed manual tests and submitted bugs to ensure the quality of the software. 
  • Reviewed all bugs found before submitting to client’s bug tracking system. 

Key Achievements

  • Gained deep knowledge in manual testing.
  • Improved skills to work under pressure.

DISNEY ( April 2012 – October 2012 ) 

Project Overview: Manual testing for several websites of Disney Corporation 

Project Size: 5 

Project techniques used: Black-box testing, Grey-box testing

Position and Responsibilities: Sub-project Leader 

  • Worked directly with client through email. 
  • Covered and summarized tasks for a daily client report.
  • Executed test cases, analyzed documents, and performed exploratory testing — especially ad-hoc testing — on web-verified resolved bugs. 
  • Reviewed all bugs found.

Key Achievements:

  • Gained deep knowledge in manual testing, especially ad-hoc testing on the web.
  • Demonstrate knowledge in using tools for web testing. 
Education
Bachelor of Information Technology
Duy Tan University, Carnegie Mellon University, Da Nang2012

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